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Frequently Asked Questions

We appreciate you visiting Modifilan-Seaweed-Extract.com and hope you'll return often.

If you have any questions please follow links below to find answers for most asked questions about ordering, shipping and delivery, returns, our guaranties.

To find out more about Modifilan-Seaweed-Extract.com write us at customer_support@modifilan-seaweed-extract.com or call 866.434.4039(toll free).

What is the fucoxanthin content of Modifilan?

There is 10mg of fucoxanthin per capsule of Modifilan.

What's the difference between Modifilan and other seaweed products?

The major difference between Modifilan and all other seaweed products is its bioavailability.

Even the most recognized kelp and algae nutritional supplements are generally dry ground seaweed in variations, nothing else. In its original form seaweed is not optimally digestible. Thick heavy fibers of seaweed turn into a harsh sandy substance when they are dried and ground. A simple test can be done - mix any other types of seaweed products with water and you will see that they do not dissolve entirely but rather make a sludge which never gets digested. When we mix Modifilan with water or juice it develops into a light suspended gel. The extract fully dissolves and this is the best indication of a product's bioavailability.

Does Modifilan causes nausea when taken on an empty stomach?

Modifilan does not cause nausea on an empty stomach, as most vitamins usually do; on the contrary, it gives a feeling of well being in the stomach and intestines.

I have difficulties with swallowing capsules. Is there another way to take Modifilan?

You could mix content of Modifilan capsule with water or any juice or you could sprinkle with it salad or your favorite food.

How many capsules in each bottle of Modifilan?

Each bottle contains 90 capsules 500mg each.

Do you have vegetarian capsules?

Vegetarian capsules are available upon request. Send us email after placing order. Just respond to any of our emails.

Shipping Policy

When will my order be shipped?

We begin processing your order immediately, except for orders placed after 12:00AM PST on Friday (they are not processed until Monday).

Our goal is to have the order shipped from our warehouses within 2 business days. Weekends, holidays and unusually high-order volume periods can sometimes cause delays in the shipping process. When you order an item, and it is out of stock or back-ordered, we will ship it to you as soon as possible. Please check our shipping section for more information.

What if a product is sold out?

Modifilan-Seaweed-Extract attempts to ensure that only available products are displayed in our stores. Nevertheless, some products may become unavailable shortly after your order has been placed. When this happens, you will be notified via e-mail that your product is on back-order; therefore, it is important that you include a valid e-mail when ordering.

What does it mean if an item is on back-order?

Back-ordered items are items temporarily out-of-stock. Back-ordered items will be shipped as soon as they are available. You will not pay additional shipping charges for back-ordered items.

Do you have a walk-in pickup?

No. We mail orders only.

How will my order be shipped?

All packages are shipped via U.S. Post Office or Canada Post. Services vary from 1 to 10 business days for delivery.

Do you deliver to a US post office box?

Yes, we do deliver to US PO boxes. Shipping rates are the same as for other addresses. Read more about shipping and delivery...

Tracking Your Package

If you have a tracking or delivery confirmation number, which is provided in My Account, just follow the links below. If you're not sure if your order has been shipped, you can check the status in My Account

U.S. Postal Service
http://www.usps.com/shipping/trackandconfirm.htm

Canada Post
http://www.canadapost.ca/cpo/mc/default.jsf?LOCALE=en

Does Modifilan-Seaweed-Extract.com ship to International locations?

Yes, Modifilan-Seaweed-Extract.com can ship orders internationally: contact us to get quote.

Delivery Time and Rates
USA and US Territories:
  • USPS Priority Mail(USA) - 2-3 business days - FREE
  • USPS Express Mail(USA) - next or 2nd business days - will be calculated during checkout
Canada:
  • Regular Parcel(Canada) - up to 10 business days (shipped from Vancouver BC): - US $5.99
  • Expedited shipping available using Canada Post Express Mail – extra charges apply

International shipping - if you want to ship to countries other than USA or Canada please contact us .

Ordering

When you order from Modifilan-Seaweed-Extract.com, we want to make sure that ordering is as fun and easy as possible.

Do I have to register to place an order?

You automatically create an account when you place your first order online. Once you have an account, you will be able to:

  • Check your order status online
  • Obtain a history of items you have purchased
  • Get updates on special offers, promotions, new products and services
  • Shop and check out faster on your next visit

How to Place An Order

Placing an order with Modifilan-Seaweed-Extract is quick and easy!

Follow These Steps to Place an Order:

Add the Product to Your Shopping Cart

When you want to order an item from Modifilan-Seaweed-Extract.com, simply click on "Add to Cart" button on the item's product detail page. You can check the contents of your Shopping Cart at any time by clicking the View Cart link on every page of our Web site. When you're ready to Checkout, simply click the "Continue Checkout" button located in the lower right corner of the screen on shopping cart page. We use industry standard Secure Socket Layer (SSL) technology to encrypt your personal information during the ordering process, ensuring that it cannot be read in transit.

Proceed to Checkout

Take a moment to review all of the items you've placed in your Shopping Cart. If you decide that you don't want to buy a particular item right away, simply change the "Quantity" and click the "Update Quantity" button at the bottom of the screen or you can click on "Remove" link. Your Shopping Cart will be updated. When you're ready to place an order for everything in the Shopping Cart, click the "Checkout with PayPal" if you choose to use PayPal as your payment method or "Continue Checkout" button. You will be taken to the first page of the order form. The instructions below outline each step of our online order form.

Enter a Shipping/Billing Address

Let us know where you would like to ship your order by entering the shipping address. If you are shipping to a post office box, please enter the words "PO BOX" before your box number to ensure that the order is delivered by the United States Postal Service. You would need to provide your email address and phone number so we can communicate with you about your order. If your billing address is the same as shipping address simply leave checkbox next to message 'Billing address is the same as shipping address' as selected. If your billing address is different simply uncheck it and you would be provided with fields for billing address.

Provide Payment Information

Determine how you would like to pay for your order. We accept American Express, Discover, MasterCard, Visa, PayPal. All orders must be ShCartaid. When you're paying with a credit card, enter the number without spaces or dashes. Click on the "Continue Checkout" button.

Review and Submit Your Order

Check the accuracy of all the information you provided and make any necessary adjustments. When you are ready, click the "Place Order" button in the lower right corner of your screen to submit your order. Once you place your order, we will send you a confirmation e-mail message. We will send you another e-mail message at the time of shipment.

Check Your Order Status

When you come back to to check the status of your order you placed , choose My Account in the top right corner of most pages on our site.

Will I get a receipt with a confirmation after I place my order?

After your order is processed you will get a confirmation e-mail that will provide information on your order, including item description(s), quantity .

What does it mean if an item is on back-order?

Back-ordered items are items temporarily out-of-stock. Back-ordered items will be shipped as soon as they are available. You will not pay additional shipping charges for back-ordered items.

Privacy Policy

Modifilan-Seaweed-Extract.com knows that you care how information about you is used and shared, and we appreciate your trust that we will protect your privacy. This notice describes our privacy notice. By visiting Modifilan-Seaweed-Extract.com, you are accepting the practices described in this Privacy Notice.


What Personal Information About Customers Does Modifilan-Seaweed-Extract.com Gather?

Information You Give Us

We store any information you enter on Modifilan-Seaweed-Extract.com or give us in any other way. You provide information to Modifilan-Seaweed-Extract.com when you register, sign-in, search, buy products, participate in a contest or questionnaire, or communicate with customer service. As a result of those actions, you might supply us with such information as your name, address, and phone number; gender; credit card information; e-mail address; or people to whom orders have been shipped (for example, a gift recipient), including address and phone number.


Information Automatically Collected

We automatically collect and store certain types of information whenever you visit Modifilan-Seaweed-Extract.com. Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the internet; e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; orders history; Uniform Resource Locators (URL) clickstream to, through, and from Modifilan-Seaweed-Extract.com, including date and time, cookie number, products you viewed or searched for and your favorite stores.


What Are Cookies?

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide customized features. We use data collection devices such as "cookies" on certain pages of Modifilan-Seaweed-Extract.com. "Cookies" are small files placed on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a cookie. Cookies also allow you to enter your password less frequently during a session. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on Modifilan-Seaweed-Extract.com and you may be required to reenter your password more frequently.


Information from Other Sources

We might get information about you from other sources and add it to our account information. For example, we may get updated delivery and address information from our shippers or other sources so that we can correct our records and deliver your next purchase or communication more easily.


Use of Your Information

By visiting our site, you agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customize Modifilan-Seaweed-Extract.com's content, layout, and services. These uses improve Modifilan-Seaweed-Extract.com and better tailor it to meet your needs. You agree that we may use your information to contact you and deliver information to you that, in some cases, is targeted to your interests, such as administrative notices, product offerings, special discounts or promotions and communications relevant to your use of Modifilan-Seaweed-Extract.com.


Does Modifilan-Seaweed-Extract.com Sell the Information It Receives?

Information about our customers is an important part of our business. We do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed.


Product Manufacturers

Modifilan-Seaweed-Extract.com does not make products listed on Modifilan-Seaweed-Extract.com. We operate stores, provide services, or sell product lines jointly with the manufacturer's and may share our data, including personally identifiable information about you, with these manufacturer's when necessary, for example, to complete or ship your order.


Agents

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.


Business Transfers

As we continue to develop our business, we might sell or buy stores, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice. If Modifilan-Seaweed-Extract.com, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.


Legal Disclosures of Your Information

We may disclose information about you to law enforcement or other government officials as we believe necessary in connection with an investigation of illegal activity that may expose you or us to legal liability. In addition, if you have purchased products from us on extended payment terms, it may be necessary for us to file certain information about you with state or local government offices to perfect our security interest in the products so purchased, or to provide certain information about you to collection agencies in the event of non-payment or a payment dispute.


What Choices Do You Have?

You can always choose not to provide information, even though it might be needed to buy product or to take advantage of other features on Modifilan-Seaweed-Extract.com.


Minors

Children are not eligible to use Modifilan-Seaweed-Extract.com and we ask that minors under the age of 16 do NOT submit any personal information to us. If you are a minor (under the age of 18), you can use Modifilan-Seaweed-Extract.com only in conjunction with your parents or guardians permission.


Conditions of Use and Revisions

If you choose to visit Modifilan-Seaweed-Extract.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Modifilan-Seaweed-Extract.com, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Security

We are aware that customers may be worried regarding the use of credit cards over the Internet. We want you to know that we have taken every possible precaution to ensure a secure shopping environment. You can pay with a credit card, knowing your financial privacy is protected by industrial-strength security. When you bring up any page that asks you to enter secure information, either a blue stripe will appear across the top of the display, the broken image of a key will become unbroken at the bottom of the screen, or the open lock will close (if you are using Netscape or Microsoft Internet Explorer). This means that all information being transmitted will be encrypted first. If you are not using a browser that supports encryption, you should be. Please download Microsoft Internet Explorer or Netscape Navigator prior to commencing any transactions.

Conditions of Use

If you visit or shop at Modifilan-Seaweed-Extract.com, you accept these conditions.

Privacy

Please review our Privacy Notice, which also governs your visit to Modifilan-Seaweed-Extract.com, to understand our practices.


Electronic Communications

When you visit Modifilan-Seaweed-Extract.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Modifilan-Seaweed-Extract.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of Modifilan-Seaweed-Extract.com and protected by U.S. and international copyright laws. All software used on this site is the property of Modifilan-Seaweed-Extract.com or its software suppliers and protected by United States and international copyright laws.


License and Site Access

Modifilan-Seaweed-Extract.com grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Modifilan-Seaweed-Extract.com. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Modifilan-Seaweed-Extract.com. You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Modifilan-Seaweed-Extract.com and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Modifilan-Seaweed-Extract.com's name or trademarks without the express written consent of Modifilan-Seaweed-Extract.com. Any unauthorized use terminates the permission or license granted by Modifilan-Seaweed-Extract.com. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Modifilan-Seaweed-Extract.com so long as the link does not portray Modifilan-Seaweed-Extract.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Chronosaurlogo or other proprietary graphic or trademark as part of the link without express written permission.


Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Modifilan-Seaweed-Extract.com does sell products for children, but it sells them to adults, who can purchase with a credit card. If you are under 18, you may use Modifilan-Seaweed-Extract.com only with involvement of a parent or guardian. Modifilan-Seaweed-Extract.com and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.


Product Descriptions

Modifilan-Seaweed-Extract.com and its affiliates attempt to be as accurate as possible. However, Modifilan-Seaweed-Extract.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. Pricing


Policy

Despite our best efforts, a small number of the items in our store may be mispriced. If we discover a mispricing, we will do one of the following: •If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.

•If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY Modifilan-Seaweed-Extract.com ON AN "AS IS" AND "AS AVAILABLE" BASIS. Modifilan-Seaweed-Extract.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Modifilan-Seaweed-Extract.com DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Modifilan-Seaweed-Extract.com DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM Modifilan-Seaweed-Extract.com ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. Modifilan-Seaweed-Extract.com WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.


Applicable Law

By visiting Modifilan-Seaweed-Extract.com, you agree that the laws of the state of Washington , without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Modifilan-Seaweed-Extract.com or its affiliates.


Disputes

Any dispute relating in any way to your visit to Modifilan-Seaweed-Extract.com or to products you purchase through Modifilan-Seaweed-Extract.com shall be submitted to confidential arbitration in Seattle, Washington, except that, to the extent you have in any manner violated or threatened to violate Modifilan-Seaweed-Extract.com's intellectual property rights, Modifilan-Seaweed-Extract.com may seek injunctive or other appropriate relief in any state or federal court in the state of Washington, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.


Modification and Severability

These policies also govern your visit to Modifilan-Seaweed-Extract.com. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Returns

When you order from Modifilan-Seaweed-Extract.com, we want to make sure that ordering is as fun and easy as possible.

100% Satisfaction Guarantee!

We're so sure you'll be satisfied with our products you try that each one is backed up by our 100% Guarantee. Put any of our products to the test. If for any reason, your selection doesn't meet your expectations, contact us within 30 days for a full refund, exchange, or credit. There's nothing to lose, and everything to gain!

After 30 days of purchase, we accept product returns if the item is unopened, in good resalable condition, and has not exceeded its expiration date. We do not refund shipping charges, and we deduct our shipping expenses plus 8 percent restocking fee.